Community Guidelines
We meet families during some of the most vulnerable moments of their lives. These guidelines help everyone — families and our team — feel respected and safe.
Be Respectful
Treat our staff and Care Advisors with the dignity you expect in return. We're here to help.
No Abusive Behavior
We do not tolerate threatening, unlawful, or abusive language in any form, in any channel.
No Misuse
Please don't misuse our forms, contact tools, or assessment to send spam or unrelated solicitations.
Honest Information
Provide accurate information about yourself and the person needing care to the best of your knowledge.
Enforcement
Safe at Home reserves the right to limit, refuse, or terminate site interactions or service inquiries that violate these standards, ensuring a calm and safe environment for our staff and the families we serve.