Privacy & Trust

Privacy Policy

Care planning involves sensitive details. Here's a clear, plain-language explanation of what we collect, how we use it, and the choices you have.

Last updated: July 2026

1. Information We Collect

Safe at Home LLC collects information you voluntarily provide, such as your name, email address, phone number, and details regarding care needs when you complete our forms or guided assessments. We may also collect basic technical information about your visit (such as device type and pages viewed) to help us improve the experience.

2. How Information is Used

We use this information to respond to your inquiries, prepare personalized care recommendations, communicate with you regarding your request, and improve our website. We do not use your information for unrelated marketing.

3. Lead Forms and SMS

When you provide your phone number, you consent to receive informational and service-related text messages from Safe at Home LLC related to your inquiry. We do not use SMS for unsolicited marketing. Message and data rates may apply. You may reply STOP at any time to opt out.

4. Cookies and Analytics

Our website uses basic cookies and a privacy-conscious analytics layer to understand how visitors interact with our content so we can keep improving it. We do not use invasive cross-site tracking or sell analytics data.

5. Data Sharing

We respect the sensitive nature of care planning. We do not sell your personal data to third-party marketers. We may share information with trusted service partners (such as our communications providers) strictly to deliver our services to you, under written confidentiality obligations.

6. Your Choices and Rights

You have the right to request access to, correction of, or deletion of your personal data, and you may opt out of communications at any time. To submit a formal request, please use our Do Not Sell or Share My Info page or contact us directly.

7. Data Retention

We retain personal information only as long as necessary to provide our services, meet legal obligations, and maintain accurate business records. When information is no longer needed, we securely delete or anonymize it.

8. Contact Us

If you have questions about this privacy policy or how your information is handled, please reach out through our contact page. We typically respond within two business days.